“PENGARUH SISTEM REWARD DAN PUNISHMENT TERHADAP PENINGKATAN KUALITAS PELAYANAN DIKANTOR BPJS KESEHATAN PROVINSI GORONTALO”, IICSDGs, vol. 1, no. 1, pp. 21–38, Sep. 2020, Accessed: Apr. 03, 2026. [Online]. Available: https://journals.ubmg.ac.id/index.php/IICSDGs/article/view/27