PENGARUH SISTEM REWARD DAN PUNISHMENT TERHADAP PENINGKATAN KUALITAS PELAYANAN DIKANTOR BPJS KESEHATAN PROVINSI GORONTALO. International Interdisciplinary Conference on Sustainable Development Goals, [S. l.], v. 1, n. 1, p. 21–38, 2020. Disponível em: https://journals.ubmg.ac.id/index.php/IICSDGs/article/view/27. Acesso em: 3 apr. 2026.