MAUDAS., Arifin Tahir, and Karlina Napu. “Implementation of Protocol Policies in Improving Services for Regional Leaders in North Bolaang Mongondow Regency”. Governance: Jurnal Ilmu Administrasi Publik, Vol. 5, no. 1, May 2023, pp. 28-41, https://journals.ubmg.ac.id/index.php/JIAP/article/view/296.