ANALYSIS OF DRUG AND MEDICAL CONSUMABLES DISTRIBUTION MANAGEMENT IN THE INPATIENT UNIT OF DR. M.M. DUNDA LIMBOTO REGIONAL GENERAL HOSPITAL

Abstrak

Effective distribution management of drugs and medical consumables is essential to ensure the continuity of healthcare services, improve operational efficiency, and enhance patient safety in hospital inpatient units. This study aimed to analyze the management of drug and medical consumables distribution in the inpatient unit of Dr. M.M. Dunda Limboto Regional General Hospital. A qualitative descriptive approach was employed using in-depth interviews, direct observations, and document reviews. Three key informants were purposively selected, consisting of the Head of the Pharmacy Installation, a Drug and Medical Consumables Distribution Officer, and the Head Nurse of the Inpatient Unit. Data were analyzed through data reduction, data display, and conclusion drawing, while source triangulation was applied to ensure data credibility. The findings revealed that the distribution system has been implemented according to established Standard Operating Procedures (SOPs) and involves collaboration among pharmacists, warehouse personnel, nurses, physicians, and other healthcare professionals. The hospital utilizes multiple distribution systems, including floor stock, individual prescription, unit dose dispensing (UDD), and a combination system. Distribution activities are supported by adequate facilities such as trolleys, plastic baskets, and packaging materials, while communication relies primarily on written prescriptions and manual request forms. The physical distribution process includes order verification, packaging, transportation, delivery, inspection, and handover to inpatient units. Although the overall distribution process operates effectively, the system remains predominantly manual, indicating opportunities for further improvement through digital integration and supply chain information systems. Strengthening technology-based distribution management is expected to enhance efficiency, inventory control, service quality, and patient safety.