“Analysis of BPJS Patient Satisfaction in Inpatient of Regional General Hospital Tani & Nelayan of Boalemo Regency” (2021) Jurnal Ilmu Manajemen dan Bisnis, 9(3), hlm. 57–70. Tersedia pada: https://journals.ubmg.ac.id/index.php/JIMB/article/view/176 (Diakses: 3 April 2026).