“ANALYSIS OF HANDLING CUSTOMER COMPLAINTS IN THE BOALEMO AREA DRINKING WATER PUBLIC COMPANY ” (2022) Jurnal Ilmu Manajemen dan Bisnis, 10(2), hlm. 76–87. Tersedia pada: https://journals.ubmg.ac.id/index.php/JIMB/article/view/557 (Diakses: 3 April 2026).